SHIPPING & RETURNS
SHIPPING POLICY
Sustainable agriculture and organic farming. Our mushrooms are grown using hydroponic techniques, which allows us to produce high-quality, nutritious mushrooms with minimal impact on the environment. We take pride in our commitment to sustainable farming practices and are constantly exploring new ways to reduce our carbon footprint.
We strive to ensure that our shipping methods and packaging align with our sustainable values. By using eco-friendly materials and efficient shipping practices, we aim to minimize our environmental impact and promote responsible shipping.
RETURN & EXCHANGE POLICY
At Gemstone Organics, we are committed to providing the highest quality products to our customers. As all of our products are fresh, organic, and consumable, we unfortunately cannot accept returns or exchanges. Due to the nature of our products, once they have been delivered, we cannot guarantee the safety and quality of items that have been returned.
However, if you experience any issues with your order or feel that the product does not meet your expectations, please contact us within 2 days of receipt, and we will do our best to address your concerns. Customer satisfaction is very important to us, and we are happy to help resolve any problems.
Thank you for your understanding and support!